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Ashfield District Council Urban Road Office

Council Offices reopen to the public

Ashfield District Council’s Urban Road offices will reopen to the public on 1 June.

Following the introduction of step three in the government’s road map, the Council has taken the decision to open its offices in Kirkby from next week. Residents won’t need an appointment to access the offices, although are encouraged to contact the relevant team in advance to book an appointment to avoid waiting times.

Cllr Samantha Deakin, Cabinet Member for Customer Services & IT said:

“With the opening of hospitality and retail it’s now the right time for us to open our doors and allow residents to access Council services face to face. Many of our services are now available online, and I’d encourage people to visit the Council’s website before attending. But there are a number of residents that require face to face support.”

Anyone with Covid-19 symptoms should not attend the offices. Face coverings must be worn inside the building (unless exempt) and social distancing measures will be in place.

Cllr Deakin continues:

“We know many residents are still feeling cautious so we are asking people to attend on their own where possible. Council staff will be on hand to ensure that visitors follow the restrictions in place, and we look forward to safely welcoming the public back.”

Many of the Council’s services including Council Tax payment, rent payment, planning information and bin schedules can be found on our website: