Pay your rent online, see latest statements, book and view repairs through the Tenant Portal.
Mental ill health and homelessness
Poor mental health is both a cause and consequence of homelessness.
If someone’s life is at risk:
- telephone 999 immediately.
If you are currently feeling unwell support is available from:
- your GP
- the emergency department at your local hospital
- your CPN or any other professional that you work with The local mental health crisis helpline (open 24 hours a day, seven-days a week) on 0300 303 0165
- the Crisis Resolution and Home Treatment Team on 0115 956 086
- the Samaritans on 116 123.
If you are struggling to contact any of these services for yourself then ask a friend or family member to help.
If you are homeless
Contact us by:
- telephone: 01623 457252.
In some circumstances we can provide temporary accommodation. If this is not possible in your case we will arrange an appointment to see you so we can work together to find appropriate housing and support as needed.
If you have moved
If you are receiving mental health support from any service and you move, remember to change your address with them so that they can continue to support you.
If you are struggling to maintain your tenancy or have been told to leave where you are staying
Talk to your Housing Officer or landlord as soon as possible, they may be able to work with you to stay in your current home.
If you find this difficult to do we can help you. We can talk to your landlord to see what needs to happen for you to stay in your home. We can also arrange an appointment with you to agree a plan to either keep you in your current home or help you to find a new one. We can refer you for any additional support you may need.
Contact us by:
- telephone: 01623 457252.
If you are currently in hospital and will have nowhere to go when you leave
Tell the staff at the hospital as soon as you can. They have a duty to refer you to us for help. There is more information on the leaving hospital page.
For information about different housing options for people who have mental ill health see the factsheet developed by Rethink.