Change of circumstance

Changes we need to know about:

• anyone moves in or out of the address
• your have a new address
• change of address
• entitlement to discount or exemption
• changes to the occupancy of your property (from being empty to occupied or occupied to empty).

If you receive Housing Benefit or Council Tax Support, you must tell us about changes to your circumstances straight away.

If you don't it may affect the benefits your receive, or you may be committing fraud. 

Tell us about a change

The easiest way to inform us of any changes is to complete the relevant online form:

Changes affecting your Council Tax

• change of address
• entitlement to discount or exemption
• ending entitlement to discount or exemption
• changing of the band of your property
• changes to the occupancy of your property - empty to occupied or occupied to empty

Visit the Make Council Tax changes page to complete the form.

Changes that would affect your Housing benefit or Council Tax support

• change of address
• change to your rent
• starting work, changing job or taking an extra job
• income, capital or savings go up or down
• Tax Credits or other benefits start, change or stop
• a baby is born
• a child leaves school
• someone comes to live with you
• someone moves out
• someone goes into hospital

Visit the Report Housing Benefit or Council Tax support changes page to complete the form.

To report the death of someone, visit the Deceased persons page.