Citizen's Panel
Our Citizens’ Panel is a group of interested residents, who are willing to engage with us in ways which suit their everyday life (i.e. face to face, over the phone or surveys), their responses will help us improve council services and the wider District.
- are you a resident of Ashfield?
- are you aged 16 or over?
- do you want to represent your community?
- do you want your views heard by Council decision-makers?
- do you want to make a difference?
- do you want to add something different to your CV?
Sign up to the citizens' panel
The personal information that you provide will be handled in accordance with the Data Protection Act 2018 and UK GDPR. Your personal information will not be disclosed to any external parties and will only be used to contact you as a member of the council’s Citizens’ Panel. Your personal information will not be used for any other purpose without your permission and will be held independently to other Council records. If any of your details are not correct, please let us know. More information about your rights and how we use personal data can be found on the council's website.
Link: Privacy Notice
How it works
We want to strengthen the voices of the people, businesses and communities in Ashfield. Every so often, we will send you a survey or host a focus group (online or in-person) to find out your opinion on a particular topic. We aim to be as flexible as possible with how we communicate.
When signing up, please indicate how you would like to be contacted and please share any topics you would like the Citizens’ Panel to focus on.
We want to hear what matters to you.
Once the survey or focus group has finished, your responses will be collected, and your personal details will remain confidential. The responses will be used by departments across the council to shape the future our Council services and the District.
As a member of the Citizens’ Panel, we are committed to updating you on how your opinion has been considered. We will follow-up with a summary of the changes made or the action taken.
Your role as a panel member
We want to hear from you. Please be as open and honest as you can.
If something we have said or asked of you isn’t clear, please let us know. You can use the contact details below.
Please always respect our staff and other members of the Panel.
Once you have joined, you can be a member for as long as you like. It is free and you can decide how involved you want to be! You do not have to take part in anything you do not want to.
We cannot consider or discuss personal matters or individual service complaints or requests. If you would like to raise a personal matter, complaint or request, you can do so on our website or by email.
If you contact us, we will try to respond to you within 5 working days. If you choose to write to us by letter, please note that our response may take a little longer.
- Link: Complaints and compliments
- Email: info@ashfield.gov.uk
Leave the citizens' panel
You can leave the citizens' panel any time you like, and you do not have to take part in all the surveys or focus groups we run.
If you want to leave you can do this online.
Other ways to contact us
You can contact us about the citizens' panel by:
- telephone: 01623 450 000
- email: improvement@ashfield.gov.uk